I work with several servicers that have 800 numbers. Rather than burn my cell phone minutes I converted to calling them thru http://www.skype.com.
I Love it!! While I’m on hold on their dime I answer my cell phone calls. I can completely negotiate in between appointments at coffee shops and different realtor offices I’m in. My short sale software http://www.realeflow.com is also internet based.
Check out this video and pick up some helpful Short Sale tips!
JB